At Beauty Tips, we want you to love every product you receive. If something isn’t right, we’re here to help—within clear and fair guidelines.
📦 Return Eligibility
We only accept returns under the following conditions:
- You received a wrong item
- The product arrived damaged or defective
- The issue is reported within 48 hours of delivery
To qualify for a return:
- Items must be unused and unopened
- Must be in original packaging
- Must include proof of purchase (order number or receipt)
❌ Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
- Opened or used skincare products
- Cosmetics that have been opened
- Hair or beauty products that are no longer sealed
- Sale or clearance items (if marked final sale)
🚫 Order Cancellation Policy
Please note:
- All orders cannot be cancelled once payment has been successfully completed
- Once payment is confirmed, your order is immediately processed for dispatch
We strongly advise customers to double-check their order details before completing checkout.
📩 How to Request a Return
To request a return, please follow these steps:
- Contact our support team within 48 hours of receiving your order
- Provide your order number and clear photos of the issue
- Wait for approval from our team
- If approved, we will guide you on the return process
💳 Refunds
If your return is approved:
- Refunds will be processed to your original payment method
- Please allow 5–7 business days for the refund to reflect
- In some cases, store credit may be offered instead of a cash refund
🚚 Return Shipping
- If the item is incorrect or damaged due to our error, we will cover return shipping
- If the return is due to customer error, the customer will be responsible for shipping costs
💬 Need Help?
Our support team is always ready to assist you.
📧 Contact us via email or our website contact form for any return-related questions.
